The anxiety created by both individuals and organisational demands on workers place a significant role in influencing the quality of employees’ work life. The rapid pace of life brought about by constant technological changes and development are a real source of stress. The impact of this on productivity and overall organisational performance should not be underestimated. This dynamic and stressful environment within which organisations operate call for organisations to be physically, mentally, and spiritually supportive of their employees.
Organisations are constantly facing changes and dilemmas which affect their employees. That can be unsettling and pose a real challenge. The role of workplace counselling is increasingly recognised as providing the essential support to help staff face these challenges and in turn support the organisation.